Policy of quality
METALLOURGIA MANDRAS S.A is a Steel and Pvc products manufacturing company. Specifically the company’s subject work concerns the design, construction and lining of Steel and Pvc products for construction projects. Strategic goal of the company is to work towards the increasing needs of its customers, the quality assurance of its products, the implementation and control of all processes related to quality, the supply of raw materials, the production and quality control until the delivery to clients and their subsequent service.
Has adopted a Quality Management System (Q.M.S) which complies with International Assurance System EN ISO 9001:2015, which is applied to all activities affecting the quality of raw materials, manufactured products and satisfaction of its customers.
Continuously reviews and improves the effectiveness of its processes and the characteristics of the products, where possible, setting quality objectives.
Emphasizes on the prevention of any functional failure. The internal operation of the company is organized according to effective planning and control of all business activities that affect customer satisfaction and its environmental performance, aimed at early detection and immediate overcome of any malfunctions. In this framework, any malfunction detected is viewed as an opportunity for continuous improvement.
Systematically monitors and controls all phases of the maintenance process.
Selects its suppliers based on the needs of the Greek and International market, the latest technology available, their position in the International market and the high standards of their products.
Collaborates with clients with great attention and interest to fully understand their needs and offer the best possible solution for any problem encountered.
Invests in continuous training, information and education of its executives to promote Quality in every activity.
Implements methods and procedures that correspond to the EU and National legislation, relies on the requirements contained in international standards, is updated and agrees promptly to any changes.
Uses modern equipment of the highest possible technology and qualified personnel in all business areas.
METALLOURGIA MANDRAS SA considers Quality to be a key element. Only through quality can the company ensure the preservation of its clientele, the attraction of new customers and its leadership against competition. All the above have resulted not only in the best possible image of the company in the market but also have given a sense of pride and satisfaction to the Administration and Personnel working for the growth of METALLOURGIA MANDRAS SA.